Shipping policy

Last update:10/02/2026

*SHIPPING POLICY*

Thank you for shopping with KEVAROS!

*1. Order Processing*
All orders are processed within 1-3 business days (Monday - Friday, excluding holidays). You will receive a confirmation email with a tracking number once your order ships.

If we are experiencing high volume, processing may take an additional 1-2 days. You will be notified of any significant delay.

Delivery times are estimates and begin from the ship date, not the order date.

*3. International Shipping*
We currently ship worldwide. International delivery takes 7-21 business days depending on location. Customs fees, duties, and taxes are the responsibility of the customer and are not included in our shipping price.

*4. Order Tracking*
Once shipped, you will receive a tracking number via email. You can track your order at any time using the link in that email. If you haven't received tracking within 5 business days, please contact us at infokevaros@gmail.com

*5. Lost, Stolen, or Damaged Packages*

- KEVAROS is not responsible for packages marked as "delivered" by the carrier but not received. Please check with neighbors and your local post office first.
- If your package is lost in transit or arrives damaged, contact us within 7 days of the delivery date at infokevaros@gmail.com with your order number and photos of the damage. We will file a claim and arrange a replacement or refund.
- Please ensure your shipping address is correct. We are not responsible for orders shipped to an incorrect address provided by the customer.

*6. Incorrect Address*
If you entered the wrong address, contact us immediately at infokevaros@gmail.com. If the order has not shipped, we will update it. If it has shipped, we cannot reroute it and you will be responsible for reshipping costs.

*7. Contact Us*
For any questions about shipping, email us at: *infokevaros@gmail.com